I am very excited by the number of people who have taken the time to email me and comment on this effort (click here to read all the comments!), especially at such a very busy time of year! This blog was started less than 48hrs ago and has already been viewed by 48 people! (The hit counter is set to only count unique viewers, so it's not the same people clicking over & over again!) Five people have already registered to receive e-mail updates! You can sign up to receive updates by entering your email address in the box on the right.
Below are a few more comments I've rec'd that I would like to share. I am hoping that in January we can put some real energy into analyzing these comments and developing a plan to put the findings to good use! So far, it looks like we really need to concentrate on educating our fellow citizens on the vast array of services available to them, that they probably don't even know exist! It amazes me how many people are still not aware that they can use their Upton Library card to request materials from other libraries and pick them up in Upton, and even fewer people realize they can make those requests from their own computer at home!
(If you are not aware of that: Click here to try it out!)
Please feel free to call or stop by the Library for a lesson on how to place your own holds, request items from other libraries and renew items online!
Perhaps we can pick up some pointers here:
http://www.libraryjournal.com/article/CA6523445.html?rssid=220
JM wrote:
Just an FYI. I was chatting with another Upton friend yesterday and she had no idea about the CW/MARS card! Just made me wonder how many people aren't taking advantage of this. Any chance you could post the information and how it works? If people knew it was available and started utilizing the service, I imagine they would be more inclined to get involved and do what it takes not to see it taken away.
Thank you all for your interest and support!
My response to KF:
ReplyDeleteThank you so much! I noticed that this month's issue of LJ is all about architectural design of new libraries, too! We're exploring all options at this point, and really appreciate all the input/feedback we can get! Would love to hear more from you!! thanks again!
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my response to JM:
Thank you so much for your help in this effort! ... Thank you for talking it up around town, too, and sharing the feedback you're getting! This is a tremendous help!! When the library does advertise its services, it tends to only be reaching the people who already use the library ... and what you're proving to us is that we need to make a huge effort to reach out to the people who aren't using the services, and figure out why that is. Most likely it's because they're not even aware of what we offer. Please continue to keep us posted on what you hear and offer any suggestions for ways we can improve our public education/marketing efforts!
Thank you again!!! Happy Holidays!
~Lisa
:)